Under the command of Captain Billy K. Floyd, the Administrative Services Division provides continual administrative support to the agency to ensure that law enforcement services are effective and uninterrupted.
Citizens Assistance Unit and Records Administration
The Citizens Assistance Unit is staffed M-F from 8:30am-5:00pm and allows citizens to file police reports and obtain copies of police/collision reports.
The Records and Administration office provides administrative support to all city and county law enforcement.
Accreditation
CALEA (Commission on Accreditation for Law Enforcement Agencies) Accreditation provides public safety agencies with an opportunity to voluntarily meet an established set of professional standards, which require:
- Comprehensive and uniform written directives that clearly define authority, performance, and responsibilities
- Reports and analyses to make fact-based and informed management decisions.
- Preparedness to address natural or man-made critical incidents
- Community relationship-building and maintenance
- Independent review by subject matter experts
- Continuous pursuit of excellence through annual reviews and other assessment measures
CALEA Site-Based Assessment
The Sumter Police Department is scheduled for a site-based assessment on February 17–20, 2026, as part of the process to maintain national accreditation. Administered by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), the program requires agencies to demonstrate compliance with professional standards in policy and procedures, administration, operations, and support services.
Following four years of annual web-based reviews, CALEA will determine whether the department will maintain its accredited status.
The public is invited to submit comments directly to CALEA through the Sumter Police Department’s website via the CALEA Public Comment Portal.
Written comments may also be mailed to CALEA, 13575 Heathcote Boulevard, Suite 160, Gainesville, VA 20155, or submitted at www.calea.org.
For additional information, contact Lt. C.L. Johnson, Sr., Accreditation Manager, at (803) 436-2729.
Quartermaster
Procures uniforms and equipment for officers and for community safety.
E-911
Provides communication and dispatch services for all city and county public safety entities.
Communications
Provides hardware and support for all city and county public safety entities.
Additional Services
Finance
Ensures the agency conducts business in accordance with City of Sumter policy and procedure, and within all guidelines of Generally Accepted Accounting Principles.
Information Technology
Maintains the agency’s computer network systems.
Office of Professional Standards
Ensures officers and staff adhere to professional standards and act in accordance with the law.